Privacy Policy

Last updated: December 26, 2025

Astroshock SL ("we", "us", "our") respects your privacy and is committed to protecting the personal data you share when using Wordbox (the "Service").

This Privacy Policy explains what data we collect, how we use it, and your rights. It applies regardless of whether you access Wordbox via the web, iOS, or Android.

1. Who We Are

Data Controller: Astroshock SL, Barcelona, Spain.

Astroshock SL is the data controller responsible for processing personal data under applicable data protection laws, including the General Data Protection Regulation (GDPR).

2. Information We Collect

We collect only the data necessary to operate and improve the Service.

Account Information

When you create an account or sign in using third-party authentication providers (such as "Sign in with Apple" or "Sign in with Google"), we may receive:

  • Your name (if shared)
  • Your email address (if shared)
  • A unique identifier provided by the authentication service

You are not required to use your real name.

User Content

We process content you choose to create in Wordbox, including:

  • Boxes
  • Words and meanings
  • Notes
  • Optional profile information
  • App or Service settings

This content exists to provide the core functionality of the Service.

Usage Data

We collect usage data (such as screen views, session duration, and feature usage), which may be associated with an internal user or session identifier and does not directly identify you. This data is used solely to understand how Wordbox is used and to improve the Service.

3. How We Use Your Information

We use personal data to:

  • Provide and operate the Service
  • Authenticate users and manage accounts
  • Sync and store content across devices and platforms
  • Improve functionality, usability, and performance
  • Respond to support requests and user inquiries
  • Send service-related communications, such as important updates about Wordbox

If you choose to receive optional product updates or promotional communications, you may opt out at any time through your device settings or the unsubscribe instructions included in the relevant message.

4. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

  • Performance of a contract – to provide the Service you request
  • Legitimate interests – to maintain, secure, and improve Wordbox
  • Consent – where required by law, for optional communications or features

5. Data Sharing and Third Parties

We do not sell your personal data.

We may share your data with:

  • Authentication providers (such as Apple or Google) to enable login
  • Analytics providers for aggregated and pseudonymized usage analysis

We may disclose personal data if required to do so by law or valid legal process.

Payments, where applicable, are handled by third-party payment providers.

6. Data Storage and Security

Personal data is stored on secure servers and protected using appropriate technical and organizational measures, including encryption and access controls.

While no system can guarantee absolute security, we take reasonable steps to safeguard your data.

We do not store full payment card details on our servers.

7. Data Retention and Deletion

We retain personal data only for as long as necessary to operate the Service.

You may delete your account at any time. Upon account deletion, your User Content is removed from active systems used to operate Wordbox.

Limited retention may apply where necessary for backups, security, or legal obligations.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete information
  • Delete your account and associated data

Please contact us at wordbox@astroshock.com for any such requests.

9. Children's Privacy

Wordbox is not intended for children under the age of 13.

In jurisdictions where a higher minimum age for valid consent applies (up to 16), we do not permit use without appropriate parental consent.

If we become aware that personal data has been collected from a child without valid consent, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time.

Material changes will be communicated through the Service or official Wordbox channels. Continued use of the Service after changes take effect indicates acceptance of the updated policy.

11. Contact

If you have questions or concerns about this Privacy Policy, please contact us at wordbox@astroshock.com.